| dc.description.abstract | Strategic human resource management is concerned with the contributions human resource strategies make to organizational effectiveness, and the ways in which these contributions are achieved Strategic human resources management practices enhance employee productivity and ability of agencies to achieve their mission.
The study had the objective of identifying the various Human Resource Management Practices adopted by Mobile Phone Service Providers in Kenya. In order to meet these objectives the researcher used census study, the population of interest in this study was all the four Mobile Phone Service Providers in Kenya. The sample in this study consisted of 12 respondents who are Human Resource personnel of each of the Mobile Phone companies in Kenya. The data collected was analyzed by use of means, frequencies and percentages.
There was a revelation that Mobile Phone industry has to a great depth implemented the strategic Human resource Practices method which includes Performance management with appropriate systems and procedures in place. Issues of recruitment have been implemented to follow modem methods of recruitment like the Internet, media advertising as well as head hunting.
Various forms of rewards have also been inculcated into their performance management system. Learning and development is utilized where the use of online training is prevalent as well as coaching on the job.
In conclusion, it was established that the Mobile Phone companies have embraced the use of Strategic Human Resources Practices in line with best practices of Human resources | en_US |
