| dc.description.abstract | Strategic change and its management form key in the long term survival of the KENAO. Given the turbulent environment in which organizations are operating today, they have no option but to identify and adopt the necessary changes to survive. It is on this premises that KENAO embarked on what can clearly be seen as incremental change program which given the responses, the market seemed to embrace positively.
The main objective for this study was to investigate the stakeholders' involvement in strategic change management process. This research was conducted through a case study by primarily employing semi-structured interviews with an interview guide and questionnaires as the main data collection instruments. The data was gathered from the employees of Kenya National Audit Office where primary data was collected for this study. On receiving the questionnaires, the data collected was checked and edited to ensure completeness, consistency, accuracy and uniformity.
Data analysis was conducted using descriptive statistics, which usually includes measures of central tendency, measures of variability, measures of reliability and frequency among others. From the study, it is clear that, strategic change and stakeholders management IS important in the long term survival of the KENAO in the process. Given the turbulent environment in which organizations are operating today, they have no option but to identify and adopt the necessary changes to survive.
It is on this premises that KENAO should embark on what can clearly be seen as incremental change program which given the responses, the market seems to embrace positively. Therefore, open and honest twoway communication must occur early and often, expectations are clearly set and everyone involved must be aware of the change, and why it's being done, who is impacted and how, what the roles and responsibilities are. The message must continually be reinforced throughout the organization by the multiple levels of management. | en_US |
