An Assessment of Perceived Psychological Contract Violation on Employee Performance & Commitment at Bank of Africa Kenya Ltd
Abstract
We live, work and die in organization, every person/employee is entitled to own feelings
has a right, constitutional, personal, to express own dissatisfaction if aggrieved by
organizations (employer. A psychological contract consists of beliefs an employee has as
for as work related issues are concerned, especially the contract part of employment
(Rousedu 2000), because it is this contract which binds the employee and the
organization.
The study on psychological contract was successfully undertaken; staff from various
branches and headquarters participated. A questionnaire was used to solicit information
which was evaluated and finings and recommendations drawn.
The study highlighted on various levels of contract violation and employees effective
commitment. However the study revealed variance levels of beliefs on contract violation
across the bank. The final analysis indicated that contract violation can affect employee
performance, it’s important to realize the existence of the problem and find out
managerial remedy to the same, to encourage productivity and work. Place cooperation
and employee goodwill, hence improving their attitude and commitment to the
organization.
Citation
Abbas,Faisal;February,2013.An Assessment Of Perceived Psychological Contract Violation On Employee Performance & Commitment At Bank Of Africa Kenya Ltd.Publisher
University of Nairobi School of Business