Perception of ICT Firms in Kenya Towards Proposed Konza ICT City
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Date
2013-10Author
Muiruri, Kenneth K
Type
ThesisLanguage
enMetadata
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Kenya has a development plan which will help achieve its Millennium Development
Goals called “Vision 2030”. One of its flag ship projects is setting up a science and
technology park at Konza which will also be a hub for Business Process Outsourcing
(BPO) and Information Technology Enabled Services (ITES). Developing countries are
adopting the concept of BPO and ITES as a way creating jobs to eradicate poverty.
The objective of this study was to establish level and form of involvement, perceptions
and opportunities of ICT firms in Kenya towards Konza ICT city project. The study was
modeled on a mixed research design of descriptive cross-sectional and indepth interviews
with four key informants. Both studies were carried out simultaneously, and triangulation
was used to combine both qualitative and quantitative findings which complement each
other. The population for the quantitative study was all ICT firms in Kenya and the
sampling frame was acquired from Soft Kenya directory (Soft Kenya) which comprised
of 550 ICT firms. Data collected was analyzed using content analysis techniques for
qualitative study, and for the quantitative studies, analysis was done for each of the
objectives using Excel’s add-ins as a statistical analysis tool and to provide descriptive
statistics and charts.
The study established that the perception of Kenyan ICT firms indicated that the
government needs to do a lot more on ICT infrastructure, water and sanitation and the
transport network. The government also needs to improve on involvement of Kenyan ICT
firms in Konza. The study also indicated a need to improve on existing ICT policies and
that Kenyan ICT firms were quite optimistic about taking up ICT related opportunities at
Konza which they deemed as strategically located. Incentives by the government would
also see improved participation by both local and foreign investors. The study also
recommended faster ICT policy review and recommended further studies after
completion of Konza project, and on perceptions of research and development institutions
as well as universities towards Konza ICT city proposed project.
Citation
Muiruri,Kenneth K.;October,2013.Perception Of Ict Firms In Kenya Towards Proposed Konza Ict City.Publisher
University of Nairobi School of Business