| dc.description.abstract | The aim of this study was to establish effects of information communication technology on
financial performance of courier service providers and to determine the effects of management
information systems on financial performance of courier service providers. Document handling
limited was used as a case. Data was edited, classified, coded and tabulated to analyze
quantitative data using statistical package for social science (SPSS version 17). Tables were used
for further representation for easy understanding and analysis. The data was summarized, coded
and tabulated.
The findings of the study revealed a strong positive correlation between the predictor’s variables
and independent variables. An F ratio is calculated which represents the variance between the
groups, divided by the variance within the groups. The results indicated that there is more
variability between the groups (caused by the independent variable) than there is within each
group. This study adopted a survey research method to show the relationship between
information’s communications Technology and performance practices. The study focused on
Document Handling Limited. Document Handling Limited chosen because of its geographical
coverage, large customer base, profitability levels and ease of access to information. The study
used secondary data. The secondary data was collected from the financial statements of
Document Handling Limited and books to collect information on annual earnings of the
Company.
Based on the findings, division managers, regional managers, and client service officers should
use a management information system that generates courier information reports either in hard
copy or on-line. Most computer-based management systems allow the user to perform asset
allocation modeling, investment simulation, compliance monitoring, re-balancing, trading
interface, benchmarking, client statement preparation and presentation, real-time valuation, and
investment risk analysis. Technology managers should be required to periodically verify that
investment performance reports are accurate and that investment policy compliance statements
are updated whenever a material change occurs. | en |
