Supply Chain Management Practices and Performance of Kenya Tea Development Agency Managed Factories
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Date
2013Author
Ngatia, Caroline W
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
A study was carried out to establish the relationship between supply chain management
practices and performance of KTDA managed tea factories. The study sought to achieve
two specific objectives: to determine the supply chain management practices of KTDA
managed factories in Kenya and to establish the relationship between supply chain
management practices and performance of KTDA managed factories in Kenya. The study
took the form of a survey of the tea factories. Primary data was successfully collected
from 40 tea factories out of the 63 targeted factories. The data was analyzed using
frequencies, percentages, mean, descriptive statistics and regression analysis. The
findings reveal that good customer relationship management, outsourcing of noncore
products and activities, reduction of cycle times across the supply chain and supplier
development are the most common and popular among the tea factories followed by other
supply chain management practices such as sharing information across the supply chain,
purchasing quality products, reduction of lead time and process integration that are
adopted to a very great extent. The ten supply chain management practices that formed
the independent variables of this study explain 45.7% of the variance in the performance
of KTDA managed factories in Kenya. The study recommends that the factories should
enhance adoption of the supply chain management practices in order to improve their
performance.
Citation
Degree of Masters of Business AdministrationPublisher
University of Nairobi School of Business
Description
A research project presented in partial fulfillment of
the requirements for the award of master of business
Administration
University of Nairobi