Strategies Adopted By Platinum Credit Limited In Kenya To Manage Digital Data

Abstract

The purpose of this study was to establish strategies adopted by platinum credit limited to manage digital data. The research design used in this study was a case study and primary data was collected by the use of interview guide as the principal instrument. Content analysis was employed to analyze the findings. From the findings of the study indeed it noted that systems hosted remotely hindered the system manager in executing work effectively. It was also revealed that inaccessibility jeopardized organizational benefits and further services rendered within 24 hours were sometimes inaccessible due to technical changes taking place and poor internet connectivity in remote areas. It was further noted that system managers are not fully empowered as supposed to, to manage the system effectively. The study concluded that the organization has demonstrated governance and management proficiency through investing in audit and financial systems to manage IT assets. Therefore, the study findings recommended that there should be sufficient flexibility in system usage within the system’s infrastructure. This will enable the system manager in executing work effectively because everything is run remotely and the organization has no control over it. Further, technical changes taking place should be handled by the relevant experts and internet connections should be 24 hours for the organization to realize its benefits. System managers should be empowered as supposed to manage the system. The study also recommends that governance and management proficiency in information technology assets put in place those formal policies and documents them. The study further recommended that employees should be trained and be conversant with data disclosure policy.