Strategic change management practices and performance of non governmental organisations in Nairobi, Kenya
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Date
2013-11Author
Ochieng, Daisy A
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Strategic change management today has become an important aspect in every
organization universally and is considered one of the best practices as there is no
constant organization. Strategic change management is one of the best practices that
can promote performance in an organization. This study set to determine the strategic
change practices and performance of Non-governmental organizations in Nairobi,
Kenya. The study applied cross sectional survey. Primary data was collected through
a structured questionnaire administered to senior level managers, middle level
managers and supervisors in the study organizations. Secondary data was collected
through review of contents of various relevant reports and publications available on
the strategic change management and performance of the NGOs. Data was analysed
using Microsoft excel and statistical packages on social sciences (SPSS). The study
found that the strategic change management practices in NGOs in Nairobi were
necessitated by change in the stakeholder needs and preference. The study results
found that strategic change management practices and performance are considered to
be very important by these organizations. It was also noted that employee welfare and
staff morale were not taken keenly in the change process. The study recommends that
more need to be done in relation to the employee welfare and morale. The study
recommends further research on the strategic change management practices on
performance in the NGO sector particularly on the performance systems to determine
if they are used as management tools of control or responses to strategies.
Citation
Master Of Business Administration, School Of Business, University Of Nairobi. March, 2013Publisher
University of Nairobi, School of business,