Influence of job level and chronological age on motivation of employees at the Kenya Utalii hotel.
Abstract
Motivation is a matter of satisfaction of human needs and unless the need at the lower
level is satisfied, the higher order needs would not operate. The Kenya Utalii Hotel is in
the hospitality sector which is in service industry. Like any other organization, the Hotel
has employees of different ages and experience. These employees are in different levels
in job cadres and in terms of career development. Individuals with the same
chronological age may differ in terms of health, career stage and family status. The
objective of this study was to determine the influence of job level and chronological age
on motivation of employees at the Kenya Utalii Hotel.
The study adopted a descriptive research design. Target population comprised all the 127
employees at the Hotel as per the human resource department. A representative sample of
69 (50%) employees was selected using stratified sampling technique for data collection.
This study collected primary data using a self administered questionnaire. Descriptive
statistics were used to analyze the data obtained. To help generalize the findings the
collected data was grouped using percentages and measures of central tendency.
The study concludes that the physical age of an employee affects their productivity to a
great extent. The study concludes that employee motivation affects their productivity to
very great extent. The study concludes that the job level of an employee affects their
productivity to very great extent. The study recommends that older employees should
have an advantage in the organization decisions since they have accumulated selfefficacy
during their career; they are more aware of their own skills and abilities and
should have a greater possibility to choose between task goals or learning goals.
Citation
A Research Project Submitted In Partial Fulfillment Of The Requirement For The Award Of The Degree Of Master Of Business Administration School Of Business, University Of NairobiPublisher
University of Nairobi School of Business