| dc.description.abstract | Organizational performance measurement has become a major emphasis for assessing the
success of an organization. Almost all organizations in both private and non-profit/public
sectors carry out performance measurement to assess whether the organization has been
running on the right track, or its performance needs to be improved. The research
problem was studied through the use of a descriptive survey. The population of this study
comprised of the four major auditing firms with local and international operations
targeted by the study. They include KPMG, Price Waterhouse Coopers, Deloitte &
Touche and Ernst & Young. This essentially was a census study of the selected firms.
The study involved collection of both primary and secondary data for the purpose of
analyzing the adoption and implementation of KPIs by auditing firms in Kenya in their
international operations. Primary data was collected using a questionnaire administered to
3 managers in each firm. Data collected was purely quantitative and it was analyzed by
descriptive analysis techniques. The findings were presented using tables and charts,
percentages, tabulations, means and other central tendencies. Tables were used to
summarize responses for further analysis and to facilitate comparison. The study
concludes that the management team of an organization should be responsible for making
strategic decisions on adoption and use of various performance measures. The study
recommends that audit program performance indicators should be based on objectives
that reflect the audit program mission and organizational objectives and goals. | en |
