The Influence of Work-life Balance on Job Satisfaction and Commitment of Women Employees at the Commercial Banks in Kisumu City, Kenya

Abstract

Women are finding themselves in a dilemma involving choice between family and occupational advancement. Most affected women are those in highly demanding jobs like in banks. The objective of this study was to establish the influence of work-life balance on job satisfaction and commitment of women employees of commercial banks in Kisumu city. Banks under study were Kenya Commercial Bank, Standard & Chartered Bank, National Bank of Kenya, Equity Bank, Co-operative Bank and Barclays Bank of Kenya. A Semi-structured questionnaire was used to gather data which was analyzed using spreadsheets. 60 respondents answered the questionnaires; ten from each bank.

The research established that work-life balance has a positive influence on employee commitment and job satisfaction. There is a significant correlation between work-life balance and job satisfaction and also between work-life balance and commitment. It was clear that the banks lacked work-life balance policies. It is therefore important for commercial banks to think of how to fully gain from the female staff by understanding their roles in society/family and providing the necessary support. This study therefore recommends that organizations should include work-life balance as part of Human Resource practices in order to have satisfied and committed employees and thus reduce turnover rates.