The Influence of Age and Tenure on Job Satisfaction and Commitment of Nursing Staff at Jaramogi Oginga Odinga Teaching and Referral Hospital, Kisumu
Abstract
The main objective of the study was to determine the influence of age and tenure on
job satisfaction and commitment of nursing staff at Jaramogi Oginga Odinga
Teaching and Referral Hospital, Kisumu. The study was guided by the following
specific objectives: to determine the influence of age on job satisfaction of nursing
staff, to establish the influence of age on commitment of nursing staff, to establish
the influence of tenure on job satisfaction of nursing staff and to determine the
influence of tenure on commitment of nursing staff at Jaramogi Oginga Odinga
teaching and referral hospital. Descriptive research design was used for the study.
The population for the study was 430 nursing staff. The sample size was 43 nursing
staff, which is 10 percent of the population. Systematic sampling technique was
used to select the sample of 41 (which excludes the chief nurse and assistant chief
nurse). The data collection instrument was a semi-structured questionnaire which
was administered by drop and pick method. The respondents were the Chief Nurse,
Assistant Chief Nurse and the sampled nurses. Cross-tabulation was done to test on
the relationships between age and job satisfaction, age and commitment, tenure and
job satisfaction, and tenure and commitment. The study found that age influences
job satisfaction in that (39.53%) of the respondents who were dissatisfied with the
way the boss handles them were between 20-34 years old while those who were
satisfied with their jobs were 35years and above as indicated by 51.16%. It was also
found that age influences job commitment in that 34.88% of the respondents aged
between 20-34 years were strongly disagreed with a statement that they would be
very happy to spend the rest of my career with this organization while 23.26% of
the respondents 35 years and above agreed with the statement. Regarding the
influence of tenure on job satisfaction, the study found that 44.18% of the
respondents who had served for a period of up to 10years were dissatisfied that their
pay amount to the work they do while 27.9% of the respondents who had worked
for a period above 11 years were satisfied with their pay. The study finally found
that tenure influenced job commitment in that 46.51% of the respondents who had
worked for a period below 10 years strongly disagreed with the statement that
staying in their current organization was a matter of necessity as much as a desire.
On the other hand, 23.25% of the respondents who had served for a period above 10
years agreed that staying in their current organization was a matter of necessity as
much as a desire. The findings from the correlation analysis show that age and
tenure affects job satisfaction and commitment. Age is found to affect job
satisfaction and commitment more that tenure. This is evidence by high correlation
coefficient of 0.812 and 0.899 by age compared to 0.629 and 0.660 by tenure. The
study concluded that age and tenure influences job satisfaction and commitment
among nursing staff at Jaramogi Oginga Odinga Teaching and Referral Hospital. It
is recommended that the management of hospital should ensure that they provide
good work environment for younger staff to encourage them to be more committed
to their jobs. The study finally recommended that another study be done to
determine the factors affecting turnover of nursing staff in other referral hospitals in
Kenya which was not a concern of this study.
Citation
Master Of Business Administration, University Of Nairobi , 2013Publisher
University of Nairobi School of Business