| dc.description.abstract | Organizations today are faced with challenges owing to the dynamism and complexities of the
market. It is therefore important that they attract and retain the right employees in order to
survive in the market, and to champion organizational goals. People are the assets on which
competitive advantage is built, whether in the public or private sector, whether in the corporate
world or in the world of education. The one thing that competitor organizations cannot imitate is
people and their skills. The objective of the study was to determine the factors affecting
recruitment and retention of employees in Barclays Bank of Kenya Limited. In trying to achieve
the objectives of the research, the study adopted a case study design where interview questions
were developed and administered the target respondents who were the human resource managers
in charge of recruitment and retention. The study found that there are many factors affecting the
recruitment and retention of employees. The factors are basically the same and related. Chief
among the factors that influence employee recruitment are pay attractiveness, organizations
external work environment, availability of qualified staff, organizations recruitment procedures
and advertisement channels among others. The main factors influencing employee retention are
job satisfaction, organizational commitment to employees, pay, conditions of service, staff
welfare, , gender sensitivity, conflict management system, staff development, advancement
opportunities, flexibility of work arrangement, job stress, employee attachment to the
organization, training opportunity, responsibilities and commitment outside the organization. The
study has made a number of recommendations which bank should implement in order to retain
their staff. There is need to adopt appropriate recruitment policies which ensures that the best
candidate are the ones hired for the right jobs | en |
