Use of Performance Appraisal in Training Needs Analysis and Promotion in the Kenya State Corporations
Abstract
Organizations in the public and private sectors around the world are concerned about how
to measure their employees ’performance. In particular they are finding it difficult to
develop cost effective, meaningful measures that drive performance improvement
without leading to undesired negative consequences. This can be made possible by
ensuring an effective performance appraisal process that can systematically increase
employee commitment by improving the performance level of an individual as well as of
the organization. The objective of this study was to determine the use of performance
appraisal in training needs analysis and promotion by Kenya State Corporations. The
research design adopted was cross sectional survey. The population of the study
comprised of all the 244 state corporations. Stratified random sampling technique was
used to arrive at a sample size of seventeen state corporations. The study used primary
data which was collected using a questionnaire. The data collected was analyzed using
descriptive statistics (measures of central tendency and measures of variations). It was
found that the corporations use performance appraisal outcome to determine the
employees who need training and/or promotion, although at times promotion was based
on seniority of the staff. The corporations do not train the employees based on their
relationship with the management or factors other than performance appraisal outcomes
and duration employees have worked in the corporation. At the same time, promotions
are not kept secret or done based on who impresses the management.
Citation
Master of Business Administration (MBA), School of Business, University Of Nairobi, 2013.Publisher
University of Nairobi School of Business
Description
MBA Thesis, 2013.