| dc.description.abstract | The aim of this study was to establish the extent of stakeholder involvement in the
strategic management process in health-based non-governmental organizations in Nairobi
County, Kenya. The study had two objectives: to determine the extent of stakeholder
involvement in the strategic management process of the health-based NGOs in Nairobi
County and to establish factors influencing the stakeholder’s involvement in the strategic
management process of NGOs in Nairobi County. The study adopted a cross-sectional
survey design and data were collected from 83 Non-Governmental Organizations in
Nairobi through structured questionnaires. Frequencies and percentages as well as factor
analysis were used in analysing the data. The findings reveal that health-based nongovernmental
organizations in Nairobi engage stakeholders to a great extent before any
decisions or policies are made but they do not involve them in assessment of the strategic
manegement process. The study also revealed that there are various factors that influnce
the extent of stakeholder involvement. the factors that greatly influence stakeholder
involvement in the strategic management process include: it is a legal requirement expert
knowledge of a stakeholder group; and the authority held by a stakeholder to the success
of an activity. In conclusion, the health-based non-governmental organizations operating
in Nairobi County do involve their stakeholders in the strategic management. However,
the level of involvement varies according to stakeholder’s power and influence in the
organization. The researcher recommends survey on the health-based non-governmental
organizations that operate in the country; a case study can be done to give in-depth data
and a study may be done to find out whether stakeholder involvement in health-based
non-governmental organizations may lead to long-term success in organizations. | en |
