| dc.description.abstract | The concept of business partnering emerged in the mid 1990s. Dave Ulrich's business partner model was launched to great acclaim in 1997 in the book, Human Resource Champions. Ulrich, et. al (1997). The Human Resource Business Partnership is a model where the Human Resource function deploys Human Resource specialist to the business with an aim of them offering strategic Human resource support in all fields. Within the model, the HR generalists work closely with the HR specialists in the back office to offer workable solutions for the business depending on the unique requirements at the same time maintaining the general policies as approved by the business Information systems. A high performance organization is intentionally designed to achieve excellence by bringing out the best in people, thereby increasing organizational capacity to deliver sustainable results.
Safaricom limited introduced the Human Resource Business Partnership model two and half years ago with an aim of improving performance within the organization (Safaricom), this study is therefore intended to investigate the benefits of adopting the Human Resource Business Partnership model within the organizations and its relationship to organization performance. Past research findings in the organization management of Telecommunication sector have demonstrated that market orientation, learning orientation, entrepreneurial management style, and organizational flexibility are highly correlated with organizational performance.
The human resource department participates in strategic planning to help the business meet present and future goals. Rather than concentrating solely on human resource duties such as benefits, payroll and employee relations, human resource departments seek to add value to the company by overseeing recruiting, training, advancement and placement of new and current employees. The study found that Safaricom limited has adopted human resource business partnership model, which assist in identifying, developing and grooming key employees for advancement.
The study finally concludes that there are many benefits that Safaricom limited drives from implementing human resource business partnership model which are but not limited to:- relieving pressure from management by honing employee job skills for efficiency and productivity; enables effective implementation of organizations goals of skills development and continued improvement of business efficiency; provides guidance and knowledge-based advice on where and how an organization's investments in human capital best support its strategic aims and it contribution to strong working relationships with individuals in business critical areas including business development, sales and marketing, production supply chain and finance.
The researcher recommends that companies should aim at implementing human resource business partnership as it increases the company's performance. The study further recommends that Safaricom should integrate business partnership model across other departments as it was observed that the concept reinforces better working relationships thus leading to high performance within the organizations. The researcher suggest that future scholars should investigate more of the influence of human resource business partnership in other industrial set up such as, agriculture, manufacturing and mining industry for comparative purpose and to verify the study results. | en_US |
