Influence of Tangible Resources on the Performance of County Health Services, Kenya
Abstract
This research project investigates the influence of tangible resources on the performance
of county health services in Kenya using resource based view approach. The research
collects secondary data of all counties from ministry of health records and reports
regarding current tangible resources, owned by county health services departments, and
performance indicator achievements (over the last three years) then analyzes the
relationship between the two variables to identify tangible resources associated and most
useful to performance. The findings of this study confirm that there is tangible resource
heterogeneity across Kenya’s county health departments that explain performance
indicator achievement differentials. Not all resources contribute to superior performance.
It’s just some specific resources that are responsible for superior performance. These are
the critical strategic resources that the study suggests may be currently needed for
improved performance in given health indicators. The study makes a recommendation for
an improved approach that uses a composite performance index, a single measure of
overall health performance, upon which resources are evaluated. This study that relates
health resources with performance has the potential of advancing resource based theory
from being a mere theoretical framework to being a practical framework for practicing
managers, policy makers and planners in the health sector.
Citation
Degree Of Master Of Business AdministrationPublisher
University of Nairobi School of Business
Description
Thesis Master of Business Administration (MBA)