Stakeholders' involvement in the success of strategy implementation among public secondary schools in Nairobi, Kenya
Macharia, Lucy N
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The organization is envisioned as the centre of a network of stakeholders, a complex system of exchanging services, information, influence and other resources. Successful stakeholder involvement fosters strategic development of partnership, results in collaborative problem solving in which it ultimately results in broader support for decisions. However, the goals of the stakeholders may be in conflict with each other; they may threaten business organizations. At the same time conflicts arising among the stakeholders, if well managed, can act as a synergy factor leading to a better cooperation and participation of the stakeholders. Organizations need to satisfy stakeholders' demands as an unavoidable cost of doing business. An institution's strategy aims at the determination of the basic long-term goals and objectives of an enterprise, adoption of courses of action and the allocation of resources necessary for carrying out those goals. The objective of the study was to establish stakeholders' involvement and success of strategy implementation among public secondary schools in Nairobi, Kenya. The study adopted a survey research design of all public secondary schools operating in Nairobi. The study used primary data which was collected using a questionnaire. The data was summarized using descriptive measures, percentages and frequency distribution tables while tables and graphs will be used for presentation of findings. The study found out that the schools appreciate the role of stakeholders in strategic process as they have helped the schools to broaden support for policy and activities, foster strategic development of partnership, collaborative problem solving, avoidance of conflict during implementation and broadening support for decisions. The stakeholders plays a significant role in strategy implementation in the school and it has resulted to the achievement of broader support in the implementation of the organizations strategies, has resulted in collaborative problem solving during the implementation phase and that over the period, the success of the strategies has been realized since the school incorporated the stakeholders. The conclusion from the study was that the management of the schools should continue involving the stakeholders in the implementation of their strategies so that they can continue achieving their objectives. The schools should adopt the parameter which suits their institution goals when gauging their strategies achievement.
University of Nairobi, Kenya