| dc.description.abstract | The purpose of the study was to determine the relevance of lCT training provided by Kenya's tertiary colleges in meeting the industry needs. The objectives were: To determine the lCT skills provided by tertiary colleges in Kenya, to establish the K'T skills required by the industry and to determine the relevance of K'T training provided by tertiary colleges in meeting the industry needs.
A survey was used in the study. Data was collected using questionnaires. The respondents were lCT students and lectures from public and private colleges that offer lCT training and ICT managers from telecommunication, banking, insurance, construction, and manufacturing companies in Nairobi. Data were analyzed using descriptive and factor analysis and results presented in tables and graphs.
The study revealed that the industry expects lCT professionals to have both business and technical lCT skills. The business skills that were rated as important to ICT professionals include human relations, interpersonal, leadership, management, consultancy, problem solving, understanding of business needs, communication, organization and customer service. Regarding the technical skills, computer skills,
networking, telecommunication, computer hardware, ebusiness, programming and database were rated as important to lCT professionals. Although these skills are considered important they have not been fully incorporated in lCT training by many tertiary colleges.
There is a need for tertiary colleges to review their lCT training to ensure that they impart students with the skills required by the industry. In addition, the industry should be more involved in lCT training process by participating in curriculum development process and also partnering with tertiary institutions to give lCT students hands on experience. | en_US |
