dc.contributor.author | Licidna, Alice A | |
dc.date.accessioned | 2014-01-10T07:19:38Z | |
dc.date.available | 2014-01-10T07:19:38Z | |
dc.date.issued | 2013 | |
dc.identifier.citation | Alice Atamba Licidna (2013). The Influence Of Information Communication Technology Application On Communication Efficiency At The Kenya National Examinations Council. Master Of Arts, Communication Studies | en_US |
dc.identifier.uri | http://hdl.handle.net/11295/62816 | |
dc.description.abstract | The purpose of this study was to investigate the influence of information communication
technology application on communication efficiency at the Kenya National Examinations
Council. Specifically the study sought to determine the influence of information
technology on the accuracy of information shared at the Kenya National Examinations
Council; establish the influence of information technology on the speed of
communication at the Kenya National Examinations Council; establish the extent to
which KNEC staff have acquired ICT knowledge and skills to enable them embrace the
use of the technology; and to establish the influence of information technology on
information management at the Kenya National Examinations Council. The study
adopted a descriptive survey. The target population of this study included all the staff
working at the Kenya National Examinations Council. Stratified random sampling
technique was used to select 107 KNEC staff members who participated in the study. The
researcher used primary and secondary data. Primary data was collected using a
questionnaire. Secondary data was obtained from reports and archives. The data collected
was captured in Ms excel and analyzed using Statistical Package for Social Scientists
(SPSS). The study found out that ICT enhances accuracy, speed and information
management at KNEC. However KNEC staff members indicated that they did not
acquire ICT knowledge and skills (60%), reducing the efficiency of communication.
According to the results of the study the acquired ICT knowledge and skills affected
efficiency of communication at KNEC to a little extent (2.0056). The study recommends
that KNEC to consider equipping their staff with ICT knowledge and skills to be able to
reap maximum benefits of ICT in their service delivery. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.title | The Influence of Information Communication Technology Application on Communication Efficiency at the Kenya National Examinations Council | en_US |
dc.type | Thesis | en_US |