| dc.description.abstract | The general purpose of the study was to determine how non-governmental organizations
in the wildlife industry within Nairobi County carry out the practice of monitoring,
evaluation and control in the implementation of their strategic plans to enhance
organizational performance and what challenges if any they encounter in monitoring and
evaluation and what strategies do they put in place to overcome those challenges. The
study was carried out through cross sectional survey focusing on non-governmental
organizations within Nairobi County in the wildlife industry. Primary data was collected
from the respondents through questionnaires and key informant interviews. A total of 28
questionnaires were sent and administered out of which, 22 responded and 6 did not
respond. Secondary data from respondent organization, reports and past strategic plans
was used to verify and validate the primary data. The data collected was analyzed using
content analysis and descriptive statistics. to present information pertaining to the study
objectives. Research findings revealed that most non-governmental organizations (100%)
had strategic plans ranging from one year to five year plans that help them achieve better
performance. It was also determined that the non-governmental organizations
encountered numerous challenges in monitoring, evaluation and control of strategy
implementing process. According to this research, the majority of the non-governmental
organizations cited lack of adequate training and skills and external influence of
stakeholders as the average challenges while these non-governmental used clear
strategies and training and development as among the best coping strategies in place to
help cope with the challenges. The research recommends that most NGOs engage the
services of professional strategic managers as well as monitoring and evaluation
personnel other than general administrative staff. This will help anchor the practice of
monitoring, evaluation and control of the strategic implementation process. The research
findings therefore addressed the questions under investigation and would be practical to
the practitioners of strategic management and especially monitoring, evaluation and
control of the planning process. | en_US |
