Influence of innovation and competitive strategies on the performance of commercial banks in Kenya
Abstract
The objectives of this study were to determine the innovation strategies andcompetitive strategies adopted by commercial banks in Kenya and also to establish
how such strategies influence the performance of commercial banks in Kenya. The
research employed the cross sectional survey design method and targeted all the banks
as licensed by Central Bank of Kenya. The target respondents comprised of fifty six
(56) senior managers from various departments. The study applied stratified random
sampling technique to select fourteen (14) banks. The study revealed that banks
adopted competitive strategies including cost leadership strategies, market focus
strategies, differentiation strategies and corporate growth and development strategies
to enhance their performance. The study found that adoption of innovation strategies
influenced the profitability of Banks in Kenya to a very great extent. The study further
revealed that other innovation strategies that are adopted by banks include process
innovation strategies, technology innovations and product innovation strategies. The
study recommended that for all the commercial banks to earn more profit, they should
increase number of customers, for their business to grow further and also for them to
invest more, they should embrace the adoption of market innovative strategies. The
study also recommended that banks should strive to ensure product range extension,
product replacement, product improvement, product repositioning and new product
introduction to enable them to be more productive, to grow faster, to invest more and
also to earn more profit. Lastly the study recommended that a similar study should be
carried out in other organizations and across East Africa and beyond and see whether
the same results would be replicated.
Citation
Master Of Business AdministrationPublisher
University of Nairobi