Employees’ Perception of the Effectiveness of Performance Management Practices at Harambee Sacco Ltd
Abstract
The quality of Human resources of an organization is essential to its success. Thus every
organization must seek to improve the quality of its work force. The most important area
which can be ignored in human resources management is the performance management
practices. For the organization to ensure that its objectives are converted into results is
through perfecting the performance management practices. These performance
management practices include the goal setting, performance review/appraisal, reward,
employee training and development, career planning and succession management. The
importance of performance management practices can only be appreciated with a clear
understanding of its direct impact on employees’ performance. An improvement in
organization’s performance is as a result of an employee improved performance which is
because of good performance management practices.
The objective of this study was to determine employee perception of the effectiveness of
performance management practices at Harambee SACCO Society LTD. To meet this
objective, the researcher used a descriptive survey which was appropriate to gather all the
necessary information. The researcher targeted one hundred and thirty six (136)
employees but the respondents were one hundred and twenty seven (127) employees.
The primary data was collected using questionnaires dropped to the respondents and
picked later. The collected data was analyzed using descriptive statistics which included
frequencies, mean, standard deviation and percentages. It was presented in tables and
charts.
The study established that there is positive relationship between performance
management practices and the employees’ perception about the effectiveness in the
organization. Performance management practices enhances employee motivation, career,
allows employees to take higher responsibilities, enhance commitment to work and
promote relations among employees and also between the employees and the
management. Performance management practices if well integrated with organizational
objectives leads to high efficiencies and effectives in the performance of the employees
hence improving quality and productivity
Publisher
University of Nairobi