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Achieving successful information management through effective information quality management (IQM) in banking services
(AIBUMA Publishing, 2010-04-08)
Information is not a byproduct, nor documentation. It is a direct product of processes that capture knowledge
about the persons, places, things and events discovered while conducting business transactions.The major
purposes ...
Technology and service quality in the banking industry
(AIBUMA Publishing, 2010-04-12)
Technology-based self-service has greatly changed the way that service firms and consumers interact, and are
raising a host of research and practice issues relating to the delivery of e-service which has become ...
Knowledge management as source of sustainable competitive advantage
(AIBUMA Publishing, 2010-04-05)
Creation and sustenance of competitive advantage continues to be the central agenda in strategic research and
practice. Farms strive to survive and succeed in competition by pursuing strategies that enable them to ...
The transition from micro-financing into formal banking among the micro finance institutions in Kenya
(AIBUMA Publishing, 2010-04-03)
The main objective of the study was to establish the factors influencing in the transformation from micro
financing to formal banking in Kenya. The research used a survey strategy, simple random sampling in finding
the ...