| dc.description.abstract | The purpose of this study was to establish the effect of e-procurement adoption on
supply chain performance among commercial banks in Nairobi. In order to fill this
gap, the study sought answers to the following two important questions: what is the
extent of e-procurement adoption among commercial banks in Nairobi? What is the
relationship between e- procurement adoption and supply chain performance among
commercial banks in Nairobi? The results of the research have been conducted and
interpreted with a view of developing a better understanding of the relationship of eprocurement
adoption on supply chain performance of commercial banks. This study
took the form of a descriptive research design and data was collected through a
structured questionnaire from procurement managers of commercial banks in Nairobi.
Frequencies, percentages, mean scores and regression analysis were used to analyze
the data. The study revealed that majority of the commercial banks in Nairobi, Kenya
have adopted e-procurement with the following e-procurement practices: online
advertisement of tenders, receiving online submission of proposals for the tenders,
and short listing suppliers online among others.Finally, e-procurement adoption
explains 86.7 % of supply chain performance among commercial banks in Nairobi.
The study recommends that commercial banks in Nairobi need to incorporate all the
e-procurement activities into the system; they need to find out ways of encouraging
employees to make use of e-procurement systems as well as find ways of addressing
the factors that are critical to the success of e-procurement. This will enable them to
improve adoption of e-procurement.The study also recommends that commercial
banks in Nairobi should link their suppliers though the e-procurement website so as to
improve product and service delivery. It will also be important
to conduct a comparative study to establish the similarities and differences. | en_US |
