Factors Perceived to Influence Employees’ Performance at State Law Offices

Abstract

This study was geared towards investigating the factors perceived to influence employees‟ performance at the state law offices in Kenya. To achieve the objective of the study, the study used a descriptive survey to determine the factors perceived to influence employees‟ performance in State law offices in Nairobi County. The target population of the study included the employees of the State law office in Kenya. The total number of employees in the state law office was 1996.The sample size of the population included 200 employees. The stratified random sampling method was used in selecting the employees in each department. The study used primary data which was collected by a semi-structured questionnaire. Data was analyzed using descriptive statistics. According to the findings, the study concluded that the factors that affected employees‟ performance in State Law offices were as follows: job security, working conditions and autonomy in the work place. Similarly, it was also revealed that the employees were unsatisfied about promotions and salary increment. The study recommends that the public sector needs to sustain rewarding processes and procedures to keep employees motivated in the work place. Following some instances of dissatisfaction cited by the respondents in terms of the training processes and capacity building programs offered by the State Law office, the public sector should come up with occasional training programs and workshops to train and educate its employees in order to sharpen their skills and competence in their job. The limitation of this study is that it was not easy to have busy employees to help in filling the questionnaires since most of them thought that the process was tedious and non-paying. In most cases, white collar workers consider their time precious and worth payment; therefore, it was a hard subject convincing them that the research was meant for the betterment of their working conditions. Also, due to social desirability nature of the questions in the questionnaire, it was presumably difficult to convince the respondents to give only true information. Future researchers and academicians can conduct studies on the perceived factors affecting employees‟ performance in the private sector and parastatals then recommendations and findings can be drawn and conclusions based on concrete facts