Strategy Implementation at the Teachers Service Commission in Kenya
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Date
2014Author
Lolgisoi, Renson L
Type
ThesisLanguage
enMetadata
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Strategy is concerned with harnessing an array of opposites and seeming contradictions-the long
term and the short term; vision and execution, external relationship and internal operations and
economic constraints and social purpose (Wilson, 2008). Public service organization are not for
profit making but are formed to offer public services, they too like private firms have strategies
to better their operations and service delivery. The idea of a strategy in view of a public
organization is to improve performance in terms of offering efficient and effective services to the
public of a country. Recently there has been deliberate move by the Kenya government to
implement numerous strategies designed to achieve vision 2030 inched in the three pillars which
includes social, economic and political. The country envisions being a middle level income by
the year 2030. With this vision the country follows a multi-pronged approach in reaching this
milestone. Organization has been tasked with autonomous authorities to develop and implement
their visions and missions and develop strategies in line with new public management initiative
and the countries vision. Bowman and Asch (1987) noted that Strategy implementation is crucial
to effective strategic management. It is the management responsibility to ensure that an
appropriate strategy is both formulated and implemented for without the latter, precise
formulation is of little use to the organization. The importance of people in the implementation
process should never be underrated. An organization may develop brilliant strategy to achieve its
goals, but without proper execution is like a football field without goal posts. Improved
performance can only be realized when strategies formulated are fully implemented. Successful
strategy implementation is paramount to an organization to achieve its long term goals; success
is generally measured by an organizations ability to implement its strategies on time. In order to
implement strategies successfully an organization has to be holistic in its approach to its main
function and all stakeholders; it is with this reason that an organization has to develop elaborate
programs and procedures to guide managers in strategy implementation. The objective of this
study is therefore to evaluate strategy implementation at teachers service commission its
challenges as well how to address them effectively. A case study was used to achieve the
research objective, primary data was collected using interview guide and administered to
directors of seven departments in TSC to familiarize with the questions and later personal
interview was conducted with the respondents to fill up the interview guide. The study
established that TSC is moderate in execution of its strategies considering challenges that it faces
has a public organization. The study further noted that TSC faces both internal and external
challenges in implementation process. These included lack of inadequate resources, poor
communication, lack of strategy-structure and culture fit, ineffective leadership, low employee
morale, organization politics, stakeholders interferences and industrial actions. The study
provides possible remedies to future challenges in order to ensure successful strategy
implementation in TSC