| dc.description.abstract | Organizational learning is increasingly becoming a key source of competitive advantage
for many firms, allowing them to cope with increasing organizational and technological
complexities that have emerged in the global market environment. This lies against a
backdrop of increasing desire for process and technological innovations, superior human
resource practices, team learning besides higher organizational and leadership styles
toward realizing increased organizational performance. The focus of this study is on
establishing the extent of organizational learning in insurance firms in Kenya and how
this impacts performance of the firms. A cross-sectional survey was used to obtain
primary data in this study. The research used population data gathered by means of self administered
questionnaires to the top management members of all the 47 insurance firms
in Kenya. A total of 25 questionnaires were responded to by various companies. This data
was analyzed using descriptive statistics which involved the use of standard deviations,
means, frequencies and percentages. The findings of the study demonstrated empirical
evidence of statistically significant, positive relationship between organizational learning
and organizational performance. Organizational learning existed in the insurance firms in
Kenya to a great extent with a mean of 3.63 contributing to an above average
performance of the firms with a grand mean of 3.52. This illustrates the significance of
learning to organizations since its outcomes are embedded on the organization‟s systems
and cultures, and it contributes the attainment of the organization‟s goals and purposes. | en_US |
