The effects of human resource development on employee organizational commitment in Commercial Bank in Mombasa County, Kenya
Abstract
According to walgenbach (2009), Human resource development involves a process of
observation, planning, action and review to manage the cognitive capacities, capabilities
and behaviors needed to enable and improve individual, team and organizational
performance in work organizations. It has multiple dimensions, covering educational
attainment, workforce skills, population health and the set of employment policies that
provide businesses with workers with appropriate skills and the ability to adapt quickly
to new challenges. The quality and adaptability of the labor force is a key driver in
creating a favorable environment for both domestic and foreign enterprises to grow
through new investment and to adapt quickly to changing circumstances. The objective
of the research paper was to establish the effects of human resource development on
employee organizational commitment in commercial bank in Kenya. This study adopted
a cross section survey which involved observation of an entire population or a
representative sample at one specific point in time. Since the study was a survey, the
study used all commercial banks in the County. The study population comprised of 36
commercial banks within Mombasa County as per Central Bank of Kenya report of
2014.The study used primary data collected through the use of structured questionnaires.
Completeness, reliability and consistency of the collected data was then checked through the analysis of reliability and internal consistency, corded and analyzed using descriptive
statistics. The results from the study indicated that that the Human Resource
Development practices conducted by the firms are more for intrinsic use within the
banks rather than holistic development of the employee as a productive member of the
society. This narrow approach as advanced for by the human capital theory is however
over taken by time and new approaches need to be advanced or the present practices
expanded to ensure that the human capital in the banks is developed not just as human
capital within the business realms but as human beings who need to have other duties in
the society. The study recommends that undertaken in a blend of industries to compare
the findings between the studies in different industries such as to determine whether the
findings are universal to all industries or specific to certain industries. An explorative
study also needs to be conducted to determine all the factors that enhance employee
organizational commitment since the study has found that Human Resource
Development practices do not have a perfect correlation with employee organizational
commitment to indicate that apart from Human Resource Development practices, there
are still other factors that enhance employee organizational commitment.
Publisher
University of Nairobi
Description
Thesis MBA