| dc.description.abstract | Replacing employees may be costly, both in recruiting and training. High level of
employee turnover may impede the quality, consistency and stability of services that
organizations provide to clients and customers. The Nairobi City County recruitment
policies have procedures to be followed in the recruitment and selection process of
employees and the policies over equal employment opportunities to all people
regardless of where one come from in Kenya. This has however been contradicted
with the reality in the ground as most of the employees are recruited according to who
they knew in the organization. However, examining the wider issues affecting
individual employees can strengthen the ties between employees and the City County
and enable the County to retain valuable skills and lower Human Resources costs.
This study have objective to find out the factors which is more influence in employees
retention, for this purpose these factors are categorized into organizational factor. The
research objective was to establish employee perception of factors influencing nonquit
decision at the Nairobi City County. The research design employed in this study
was descriptive survey design because data was collected from a cross-section of
employees at the Nairobi City County. The target population for the study was
management staffs. The study adopted a stratified sampling. The study collected
primary data. From the findings the study concludes that working condition affected
the decision not to quit and that employees were not comfortable with the working
environment provided by the Nairobi city county. The study disclosed that employees
were only satisfied with the connection between pay and performance, overall
relationship with the supervisor, flexibility of working hours, relationship with peers
and understanding of organization mission. The study also revealed that reward
affected the employees’ decision to continue working at the NCC and the reward used
at NCC is bonus, salary increment and fringe benefits and that a lot of emphasis was
needed on training and working conditions. The study may be significant to
management in making informed decision and also guide policy makers when
implementing employee contracting in the various other Government ministries. It
may further offer opportunity for reviewing and possible amendments and
improvements of employee contracting within the civil service. | en_US |
