dc.description.abstract | The objective of the study was to assess factors perceived to influence performance
targets set by Ministry of Industrialization and Enterprise development. Descriptive
research design was used for the study. The study targeted departmental heads and
employees in the Ministry of Industrialization and Enterprise Development headquarters.
On the determination of the effect of strategic plan on achievement of performance
targets, the study found that 77% of the respondents agreed that strategic plans affect the
achievement of performance targets. The respondents agreed with the statement that
performance evaluation helps in the improvement of work performance by enhancing
productivity of the employees thus target achievement (mean between 1.1-2.0).
Regarding the effect of training on achievement of performance targets, the study found
that the respondents agreed with the statements that employees must have technical skills
that define and measure performance targets that are aligned to organization‟s overall
vision and mission (mean score between 1.1-2.0). TQM was found to help in improving
the quality of services provided by the ministry of industrialization (mean score between
1.1-2.0). The study concluded that factors such as strategic planning, performance
evaluation, technical skills and TQM affect the achievement of performance targets at the
Ministry of Industrialization and Enterprise Development. It was recommended that
supervisors and managers should work closely with the employees to monitor their
performance and recommend on the areas of training for improvement. | en_US |