Perceived Relationship Between Career Development and Employee Retention at Deloitte Kenya
Abstract
The most perpetual challenge in most organizations today is lack of a well structured
career development and employee retention program. This has heightened the need for
career development programs in order to achieve employee retention in most
organizations. While extensive literature exists, career development, the focus has largely
been on its influence on performance and productivity, leaving out the role of employee
retention. The study thus set out to determine the relationship between career
development and employee retention at Deloitte Kenya. The study used descriptive,
correlation and regression survey designs. The population of this study was a total of 120
employees. A structured questionnaire was used for purposes of data collection and data
was analysed using inferential statistics. Results indicate that generally, a majority of
respondents are satisfied with career planning at Deloitte Kenya as most respondents
exhibit conformity to career planning best practices. Training and development is also
found to be satisfactory in the study area according to most respondents as indicated by
support given to the programs both by the participants and the firm’s management.
Coaching and mentoring is further found to be moderately to highly practiced at the firm,
to which respondents expressed satisfactory levels. The study further found to have well
established career counseling services catering for employees counseling needs both
during service and when leaving for a variety of reasons. Respondents further expressed
high satisfactory levels with succession planning and talent management. The finding
also implies that employees at Deloitte Kenya are satisfied and intend to stay with the
firm. Against this background, inferential results further revealed that among other
factors, career planning, training and development, coaching and mentoring career
counselling, succession planning and talent management are key influences of employee
retention at Deloitte Kenya.Together these career development practices facilitate
employee engagement and job retention. This inturn reduces turnover and increase
productivity at Deloitte Kenya
Citation
Masters of Business AdministrationPublisher
University of Nairobi