Strategy Implementation at Kenya Accountants and Secretaries National Examinations Board
Abstract
Strategy is defined as determining the long term goals and objectives of an enterprise,
adopting courses of action and allocating resources necessary to achieve those goals.
Strategic management is a combination of the set of decisions and actions which are
viewed in the form of strategy formulation, implementation and control of plans
designed to achieve a corporation’s vision, mission and long term performance of the
organization (Pearce II, Robinson Jr and Mital, 2007). Strategy implementation is an
integral component of the strategic management process and is viewed as the process
that turns the formulated strategy into a series of actions and then results to ensure
that the vision, mission, strategy and strategic objectives of the organisation are
successfully achieved as planned (Thompson and Strickland, 2003). Several
researches have been carried out on strategy implementation including at World
Vision Kenya, Co-operative Insurance Company Ltd and Balozi Sacco. The findings
revealed that every organization implements their strategies differently; hence there is
no universal approach to strategy implementation. A research was carried out at
KASNEB to establish how strategy implementation is done and the challenges
encountered. The researcher used a case study as a research design so as to get an indepth
understanding of how strategy implementation is done at KASNEB. The
findings revealed that KASNEB uses an implementation matrix, there is management
commitment and that there is frequent monitoring and evaluation as strategy
implementation progresses. Strategy implementation is reviewed annually and
strategies revised accordingly. The study also revealed that the organisation faces a
few challenges during strategy implementation. The challenges include delays in
communication, delays in implementation of planned activities and bureaucracies in
procurement of goods and services. The challenges can be overcome by for instance
educating all employees on the content of the strategy and by having communication
flowing both from the top and bottom in order to assess whether there is need to
change the approach in strategy implementation. The organisation can also use the
balanced scorecard approach to assist in setting objectives that are measurable and in
linking implementation of activities and strategic objectives. Since the research design
was a case study, the findings may not give a general view of how strategy
implementation is done in other state corporations. Further research could be carried
out on the impact of performance contracting on the implementation of strategies
Citation
Masters of Business AdministrationPublisher
University of Nairobi