Top management team diversity and performance of major Commercial Banks in Kenya
Abstract
The purpose of this study was to examine the top management team diversity and
performance of major commercial banks in Kenya. The study sought to find out how top
management team diversity and specifically age, gender, education level, professional
qualifications, tenure in the bank service and tenure in the current role of the TMT
influence financial performance of the major banks in Kenya. The study used descriptive
and explanatory research designs. A sample of 5 banks from a population of 6 major
banks was studied. The study used questionnaires and financial statements which were
reviewed to answer the research questions. This study is important to banks, regulators,
customers, employees, creditors and academicians. There were challenges encountered in
obtaining all the samples due to the seniority of the respondents. Many were too busy and
had to take time to give the necessary feedback. Respondents from one bank did not
submit back the questionnaire hence this one is omitted from the discussion. This kind of
research requires ample time to collect the required data since the respondents are
specific
Publisher
University of Nairobi
Description
Thesis Master of Business Administration (MBA)