| dc.description.abstract | The study sought to investigate the determinants of supply chain performance among
commercial banks in Kenya.The study was guided by the supply chain management
theory. The study adopted a descriptive research methodology and conducted a census
on 43 commercial banks that are licensed to operate in Kenya. Data was collected
with the aid of questionnaires presented to the respondents who were employees of
the commercial banks. Data was analyzed using software, a regression model fitted
and the relationship between the independent and dependent variables shown by the
co-efficient of correlation. The mean and standard deviation were used to measure the
central tendency and dispersion. The study concluded there is a positive strong
relationship between performance and the independent variables as shown by the
Pearson‟s co-efficient correlation which is significant as indicated by the P-value at
95% level of confidence. 79.2% of variations of changes in the dependent variable
can be explained by variations in the independent variables which were culture, ICT
and integration, trust, joint planning and decision making, knowledge and information
sharing. The study conclusion agreed with (Hatry,2006); There are various
determinants of supply chain performance that contributes to efficient and effective
performance of supply chain in the organization namely ICT, knowledge and
information sharing, trust, culture and joint decision making . | en_US |
