Factors Perceived to Influence Employees’ Performance at Independent Electoral and Boundaries Commission
Abstract
In an organization, committed employees are regarded as being willing to build and maintain
long-lasting relationships with their employer. Effective management teams need to recognize
that positive employee attitudes are often vital to achieving organizational goals and this will be
achieved when the employees are satisfied. When employees believe that they have the ability to
participate in decisions and their interest is catered for, there will be a positive impact on the
work environment. A highly motivated person will work hard towards the achievement of
organizational goal, given the ability and adequate understanding of the job. Therefore, the
challenge for today‟s management is to administer motivational programmes which will
encourage employees to improve their work performance and productivity. The objective of the
study was to determine the factors perceived to influence employees‟ performance at
Independent Electoral and Boundaries Commission. The research design adopted was descriptive
research design. The population of the study comprised of all the 175 employees in the
commission head office. The study used primary data that was collected through selfadministered
questionnaires. The data was analyzed using the Statistical Package for Social
Sciences (SPSS) software and presented using tables and figures. The study found out that the
employees of the commission perceived their performance to be influenced by rewards, job
design and training and development opportunity. Management style was found to have hindered
performance of employees. The employees were satisfied with wages and salaries paid,
retirement benefit scheme, job security, performance appraisals were satisfactory hence
encouraging the employees to work in the commission and improve their performance. Job
design in the commission was found to have ensured that there is variety of job responsibilities,
challenging tasks and significance of employee job influence the performance of employees in
the commission. Training and development opportunities were being implemented by releasing
employees to attend training and this enables the employees to do their job well. It was further
established that the commission allocates sufficient money and time for training through a well
organized training program. The management style in the commission were not allowed to take
part in decisions that influence their jobs, supervisors do not go out of their way to make
employees‟ work- life easier and that managers do not ensure that their actions are not only fair
but also perceived as fair by the employees.
Citation
Degree Of Master Of Business Administration,2014Publisher
University Of Nairobi