dc.description.abstract | The general objective of the study was to analyze the relationship between human
resource management practices and commitment of the employees in retail banking
special focus on Standard Chartered Bank (Kenya). Descriptive research design was used
for the study. The study targeted all employees, that is 1698 in retail bank at Standard
Chartered Bank. The study targeted 170 respondents out of which 142 responded giving a
response rate of 83.5%. Questionnaires were used as instruments for data collection.
Descriptive and inferential statistics were used to analyze the data. The study found that
all the human resource management practices studied influences employee commitment.
This is evidenced by the findings that employee commitment is positively related with
recruitment and orientation, performance management, reward management, training and,
job analysis and job design health and safety and career development. The study
concluded that human resource management practices such as recruitment/orientation,
performance management, reward management, training and development, job analysis
and job design, health and safety and career development. It was recommended that
standard chartered bank should improve on other aspects of human resource management
practices such as recruitment and orientation, training and development and health and
safety as they had weaker relationship compared to other variables. The study finally
recommended that another study be done another study be done in other banks on the
challenges facing the implementation of human resource management practices aimed at
motivating employees. | en_US |