| dc.description.abstract | This research aimed at investigating the implementation of Electronic Document
and Records Management System at The Ministry of Education Science and
Technology (MoHEST). The specific objectives were: To establish whether there
is a policy set out for EDRMS in MoHEST; To find out whether user needs
(MoHEST Staff) were met by the EDRMS; To find out the opportunities that
exists by using EDRMS in MoHEST; To identify the challenges facing
implementation of the EDRMS in MoHEST and lastly, to provide
recommendations and a strategy to enhance proper implementation of EDRMS in
the MoHEST. A case study research method was adopted to ensure greater
reliability of data. Both qualitative and quantitative approaches were used to
analyze, present and interpret data. To respond to the above objectives, data was
collected using observation, questionnaires, documentary reviews, and interviews.
The study focused at the Ministry of Higher Education Science and Technology in
which 52 staff were selected to respond to research administered questionnaires.
The finding were analyzed using Spss and Epi info data analysis tools and the
research findings were presented in tables, and pie charts. Major findings of the
study were that: MoHEST still uses the manual records management system
despite the fact that an EDRMS was installed; MoHEST has a records
management policy that is not known to everyone; there are inadequate
documentation, inadequate finances and resistance to change by staff thus
affecting the implementation of the EDRMS. Recommendations include: creating
awareness of the records management policy to staff; investing on training staff
on EDRMS and change management; adopting The Dirks Methodology
framework to implement the EDRMS in MoHEST. | en_US |
