dc.description.abstract | This study sought to establish the effect of technology, security and competition to the
use of cashless payment systems by merchants in Nairobi County. The study utilized
descriptive research design. The population of this study was merchants in Nairobi
County. A semi-structured questionnaire was administered to the persons heading
different businesses. Cross tabulation, correlation analysis and multiple regression
analysis were used to determine the relative significance of the factors. Analysis of the
factors indicated that technology, security issues, and competition had a strong effect on
adoption of the cashless payment system. Correlation analysis indicated that the three
independent variables (competition, technology and security concerns) had strong
correlations with cashless payment system. The study recommends that entrepreneurs all
over Kenya understand that the provision of cashless payment system is a unique
business opportunity that will build strategies that capture market share. | en_US |