dc.contributor.author | Githuku, Jennifer Wangari | |
dc.date.accessioned | 2014-12-17T13:12:25Z | |
dc.date.available | 2014-12-17T13:12:25Z | |
dc.date.issued | 2014 | |
dc.identifier.citation | Master of Business Administration | en_US |
dc.identifier.uri | http://hdl.handle.net/11295/77807 | |
dc.description.abstract | Change is a constant reality in life and businesses being a part of everyday life are
affected by the ever changing dynamics of the business environment. Effective change
management is therefore a fundamental requirement in any organisation’s survival or
success in the current world. . Most organizations have adopted a planned change
management so as to address the threats and the weaknesses and capitalize on the
opportunities and strengths as they implement change. Different tools and methods have
therefore been developed to drive and manage changes in the organizations by different
scholars such Lewin and Kotter have developed a three stepped and eight stepped
approaches to change management. Japanese companies however seemed to use a
different approach to change management and this led to their companies such as Toyota
becoming very competitive in the global market. They named this tool Kaizen which is
derived from Japanese words ‘ Kai’ and ‘zen’ which mean ‘change’ and ‘good’
respectively. The study sought to establish the international change management
practices adopted through Kaizen and the challenges encountered at Unga Holdings
Limited. The research design used for the study was a case study and five interviews
were carried out using an interview guide. The findings of the research showed that
although top management initiated the changes at Unga Holdings, there was continual
involvement and support of all the employees and key stakeholders in the application of
Kaizen in the change management programmes. This included from the formation of the
vision and mission statements to the continual monitoring and evaluation of the
performance of the organization. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.title | Application of Kaizen as an international approach to managing change by Unga holdings limited | en_US |
dc.type | Thesis | en_US |
dc.type.material | en_US | en_US |