| dc.description.abstract | The creation of digital libraries was meant to solve the problems encountered in the
traditional paper based libraries. However many challenges are being encountered in
the process of establishing and use of the digital collections. The purpose of this study
was to investigate the challenges facing the use of digital libraries in Kenya. This was
achieved by taking a case study of the Kenyatta University AVU library in Kenya.
In establishing the challenges facing the use of digital libraries, a descriptive research
design was used. The target population for this study was the library users and
employees of the Kenyatta University AVU library. The population was stratified into
two strata namely library employees and library users. A sample of 120 respondents
from both users and employees of Kenyatta University AVU library was selected
through convenience sampling method. Primary data was collected using
questionnaires which contained both open ended and close ended questions. The data
was analyzed through the use of factor analysis and descriptive statistics. The findings
were presented through the use of tables.
The findings established that the challenges being faced by employees and users of
digital libraries are occasioned by seven broad factors namely: policies related to
management, infrastructure-related, quality assurance, attitude of users towards
digitalization, connectivity and reliability of networks, training-related and system
design issues. To counter these challenges, the study recommends enhancement of
library ICT infrastructure, change management and training of both users and
employees. | en |
