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A framework for post-implementation evaluation of e-government systems in Kenya – a citizen centric approach
(University of Nairobi, 2011)
The e-government field is growing to a considerable size, especially in developing countries
as government seeks to make use of ICT to serve its citizens efficiently and effectively. E-government
projects cost are enormous ...
Towards the Development of a Framework for improving Internet banking in Kenya
(University of Nairobi, 2011)
Internet banking IS a primarily a recent technology that enables customers access banking
services and transact remotely through the Internet (WWW) using computers or other hand-held
devices. The concept has gained ...
A Framework for Implementation of Business Process Outsourcing in Kenya
(University of Nairobi, 2011)
This study focuses Business Process Outsourcing (BPa) implementation in Kenya
with an aim to develop a framework for BPO implementation. The work was
undertaken in recognition of the fast growing Global BPa business. The ...