Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Author "Tanui, Paul K"
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A survey of customer loyalty programs applied by petrol stations in Nairobi
Tanui, Paul K (University of NairobiSchool of Business, 2007-09)Liberalization of the Kenyan economy has allowed several new players to locally market petroleum products. Moreover, in this sector physical factors such as convenience, location, quality and price affect customers and ... -
A survey of quality management practices of pharmaceutical manufacturing companies in Kenya
Tanui, Paul K (School of business,University of Nairobi, 2008).The objective of the study was to identify and determine the extent of implementation of various quality management practices by pharmaceutical manufacturing companies in Kenya. The study also aimed at determining the ...