Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Business Process Outsourcing, Operational Efficiency, Firm Characteristics and Performance of Oil and Gas Distribution Firms in Kenya"
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Business Process Outsourcing, Operational Efficiency, Firm Characteristics and Performance of Oil and Gas Distribution Firms in Kenya
(University of Nairobi, 2018)Business process outsourcing (BPO) has become a universal business concept that has enabled firms to successfully engage with the dynamics of the competitive environment through formulating and implementing strategies to ...