Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Customer Relationship Management System"
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Customer Relationship Management System and Customer Satisfaction Among Commercial Banks in Kenya
(university of nairobi, 2018)In the world where there is increasing competition in every sector of the economy. The service sector is flooded with different firms offering different services, such that many customers are spoilt for choice on all ...