Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "ISO 9001"
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Employees perception of the implementation of ISO 9001 Certification and process improvement initiatives The case of KENGEN
(University of NairobiSchool of Business, College of Humanities and Social Sciences, 2006)The market environment in Kenya and the world over is very competitive and dynamic. To deliver seamless service, companies are embarking on continuous process improvement. One of the ways of achieving this is through ...