Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Influence of Technology-based Self-service"
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The Influence of Technology-based Self-service on Competitive Advantage of Five-star Hotels in Nairobi County, Kenya
(university of nairobi, 2018)The popularity of technology-aided transactions continues to gain traction worldwide, partly attributable to the rising economic pressures compelling organizations to develop self-service platforms. Accordingly, customers ...