Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Internet banking service"
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Internet banking service quality and customer satisfaction at Barclays bank of Kenya
(University of NairobiSchool Of Business, University Of Nairobi, 2012-11)Information Technology has emerged to be a strategic resource for attaining efficiency, controls, productivity and profitability and this has caused banks to utilize technology to meet the ever increasing customer expectations. ...