Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Levels of customer satisfaction with educational services offered"
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A survey of the levels of customer satisfaction with educational services offered
(School of Business ( SOB ), 2006)The Kenya Polytechnic had at its inception enjoyed near monopoly in training middle level manpower. Recent changes in the marketing environment seem to heighten the level and character of competition hence the need to ...