Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Relationship Between Service Quality And Operational Performance Of Public Hospitals"
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Relationship Between Service Quality and Operational Performance of Public Hospitals in Mombasa County, Kenya
(University of Nairobi, 2016)Healthcare system in Kenya aims to provide patient centered care and improve quality of care by ensuring health interventions are organized around patient needs and expectations. In Mombasa County patients suffering from ...